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Changing to new Shift Patterns |
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Changing to new Shift Patterns |
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Tel: (00 44) 1636 816466 alec@visualrota.co.uk
CDT website: www.visualrota.co.uk
Visual Rota, software for businesses. Responding to fluctuating demand is an important business activity and requires appropriate software to handle staffing.
Businesses need to be able to respond to market demand faster than ever before. Demand is getting harder and harder to predict and organizations, be they businesses, hospitals or public bodies, need to be able to respond quickly and efficiently. If a business do not respond quickly, they lose the order, if they do not respond efficiently, they lose money, if they do not respond, they will go out of business. If a hospital does not respond to new demands for services, patients will go untreated and some will die unnecessarily. If a public body, be it a council or government department does not respond, the public will lose confidence in the authority and vote it out of office.
Getting the right people in the right place at the right time, and being able to change the staffing flexibly and quickly depends upon many factors. Being able to predict demand is one such factor, being able to react to the predicted demand is much more difficult. If the demand is variable and uncertain, the planned reponse must also be variable and cover each element of uncertainty. This will involve short and long term labour planning.
One traditional solution is to use overtime and temporary labour to cover fluctuations in demand. In many situations this response is adequate and a 'pool' of workers are on stand-by. Unfortunately, this approach is not flexible enough in the new market conditions. There is only a finite level of extra capacity this can deliver in a given situation, and there are many hidden drawbacks to relying on using overtime and temps. The overtime tends to become institutionalised and abused, and becomes a fixed cost rather than a flexible cost. Temps need training and the constant need for training to use continually changing technology can make them more expensive than having full time staff.
Multi-Strategy solutions require IT methods and resources. Flexible working that meets the flexible workload requires a variable planned response where all the elements of using labour are utilised. Having a pool of multi-skilled and specialist, full-time workers, part-time workers, annualised hours to vary the working week, overtime and temporary labour on variable contracts, are all used to expand and contract capacity to meet the demand curve.
Visual Rota and C-Desk Technology gives you that flexible capacity capability.
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