YOUR WINE
A revenue centre. As long as you are not overstaffed, the more staff you have, the greater the revenue they generateYOUR CHEF
Your restaurant is a major revenue centre. The more staff you have the more revenue is generated.
YOUR OFFERS
It’s great to have offers. You just have to make sure they make you money.
Call us:
(+44) 01636 816466
The Old Vicarage, Rolleston, England
© C-Desk Technology
SHIFT WORKING
The management of Human
Resources is based upon Staff
Rosters. Your company will use
staff rosters, they are the most
efficient method of staffing any
organisation.
BOOK NOW!
HOTEL STAFFING
Housekeeping, reception, porters, cleaning, room service, restaurant, bar, the list of
departments is long enough, but each department has several grades of staff.
HOUSE KEEPING
The
Housekeeping
department
must
be
the
most
important.
It
has
the
greatest
proportion
of
staffing
hours
to
cover,
the
most
staff,
the
most
hours
to
cover
and
it
is
a
cost
center.
Unlike
the
restaurant
and
bar,
which
are
revenue
centers,
and
as
long
as
they
are
not
overstaffed,
the
more
staff
you
have
the
more
revenue
is
generated.
The
housekeeping
department
is
also
the
one
the
customers
notice
most
if
anything
is
wrong.
You
have
to
have
the
right
number
of
staff
on duty, or it shows.
The
housekeeping
department
can
have
the
following
staff
depending
on
the
size
of
hotel.
Housekeeper
and
assistant
housekeepers,
room
maids,
cleaners,
staffmaids,
cloakroom
attendants,
houseporters,
valets,
laundry
and
linen
keeper.
The
staff
hours
of
cover
depend
on
the
hotel
and
type
of
customer,
business
people
require
different
time
schedules
to
people
on
holiday
with
children.
The
staff
need
to
be
scheduled
accordingly
and
in
a
ratio
to
the
number
of
guests
staying
in
the
hotel.
Fortunately,
most
people
book
ahead
and
the
workload
is
known
well in advance, especially during peak periods.
Your
staffing
requirement
will
depend
on
the
occupancy
of
your
hotel.
It
is
possible
to
get
quite
good
estimates
of
staff
numbers
based
on
average
times
to
do
tasks,
such
as
cleaning
a
room.
Then
you
can
allocate
10,
or
15,
or
even
20
rooms
to
each
room
maid.
It
is
also
quite
easy
to
estimate
the
total
number of staff needed in a year for a task. We have a page about annual hours(see below).
For
example,
cleaning
an
occupied
room
takes
30mins/day,
en-suite
bathroom
6mins/day,
therefore
a
maid
for
every
13
occupied
rooms.
A
hotel
with
100
rooms(all
occupied)
needs
8
maids.
Then
we
can
sum
this
up
for
a
year
of
365
days,
which
comes
to
2900
maid
days
per
year.
We
can
then
divide
this
by
the
number
of
days
a
maid
works
per
year,
say
240,
and
arrive
at
a
figure
of
12
full
time
maids.
Hence
we
can
recruit
the
12
maids
and
start
using
them
on
the
rooms.
I
haven't
allowed
for
average
occupancy,
sickness
rates,
and
a
lot
of
other
things
which
readily
come
to
mind,
because
at
this
point,
the
difficult
thing
is
to
find
a
way
of
sharing
the
yearly
workload
on
a
day
by
day
basis.
This
is
the
difficult
part,
just
how
do
you
allocate
the
maids
so
that
you have just the right number on every day.
Well, the answer depends on
where you are at the moment. An
existing hotel staffed, is different
to a new hotel unstaffed.
f
If
I
first
deal
with
a
new
hotel,
then
the
resultant
method
is
easier.
First,
don't
start
from
the
above
yearly
totals,
use
the
daily
hour
totals
to
tell
you
how
many
staff
are
needed
each
day.
Start
Visual
Rota,
set
it
up
for,
say
13
4week
periods
and
name
the
staff,
as
RM1,
RM2,
etc.
Then
start
to
allocate
shifts
according
to
your
occupancy
rates(anticipated).
At
this
stage
you
can
use
full
time
or
part
time
staff,
working
full
shifts,
half
shifts
and
split
shifts.
Give
the
staff
days
off,
usually
in
the
ratio
of
for
every
5
days
they
work,
they
have
2
off.
Try
to
use
full
time
staff
as
much
as
possible
if
they
are
cheaper,
and
fill
in
the
blanks
with
part
time
staff.
Then
you
can
recruit
the
staff
in
accordance
with
your
requirements
and
allocate
shifts
to
the
staff weeks in advance, possibly months.
A
At
some
stage
you
need
to
deal
with
holidays
and
staff
turnover.
All
staff
take
holidays
but
it
is
difficult
to
know
in
advance
when
this
is
going
to
be.
That's
why
we
invented
dice.
If
you
look
back
at
your
records(difficult
if
you
are
a
new
hotel,
I
know,
then
you
have
to
guess)
you
will
see
the
pattern
of
absenteeism,
sickness
and
holidays,
and
even
staff
turnover.
This
pattern
can
be
replicated
by
throwing
dice.
For
instance,
if
you
employ
12
maids
and
your
staff
turnover
is
50%,
then
six
of
your
maids
leave
every
year,
or
one
every
2
months.
You
won't
know
when
exactly
and
it
is
difficult
for
us
to
be
random
in
our
decisions,
so
throw
a
dice
for
each
month.
If
the
number
is
even,
a
2,
4,or
6,
then
a
maid
leaves
that
month,
if
the
number
is
odd,
no
one
leaves
that
month.
Then
you
can
arrange
for
a
new
maid
to
be
recruited
in
line
with
the
throw
of
the
dice.
Perhaps
not,
perhaps
what
you
will
do
is
to
include
into
your
budgets
the
cost
of
hiring
a
new
recruit
and
the
cost
of using an employment agency.
You can use Visual Rota to allocate training days for new staff
and existing staff, or keep records of sickness, absenteeism,
lateness, frequency of requests and holidays.
An
existing
hotel
will
be
using
their
established
working
practice
for
staffing.
Visual
Rota
enables
you
to
analyse
this
and
see
if
improvements
can
be
made
and
how
much
you
can
save
by
changing
your
working
practice.
Staff
need
an
incentive
to
change
and
if
you
offer
part
of
your
savings
as
a
pay
increase,
that
goes
a
long
way
to
getting
the
changes
accepted.
We
have
regularly
improved
the
way
we
work
by
incorporating
new
pay
deals
for
existing
staff
and
hiring
new
staff
as
and
when
we
replaced
the
staff
due
to
natural
wastage on our new terms.
Visual
Rota
enables
you
to
move
your
staff
around
to
minimise
the
effects
of
peaks
and
troughs
in
occupancy
levels.
You
can
bring
in
more
staff
when
needed
and
give
them
days
off
during
slack
periods.
The
program
keeps
track
of
their
hours
and
shifts,
so
everyone
gets
exactly
the
right
number
of
hours
of
work,
but
your
costs are minimised.
Other
departments
are
equally
capable
of
being
analysed
and
scheduled
by
Visual
Rota.
It
is
possible
to
have
one
file
for
the
entire
hotel,
or
several
files
to
cover
each
area,
floor
or
department.
Whichever
method
you
use
at
the
moment,
you
can
do
the
same
on
the
computer,
but faster.
There
is
always
a
compromise
between
the
number
of
staff
doing
a
particular
job
and
the
cover
they
provide.
If
there
is
only
one
housekeeper,
then
the
maximum
cover
would
be
40
hours/week,
whilst
the
staff
rota
would
be
providing
up
to
168
hours
of
cover
a
week,
hence
one
of
the
main
management
functions
is
to
determine
how
much
staffing
is
provided
and
at
what
grade
of
staff.
Fortunately,
hoteliers
are
not
subject
to
staffing
levels
determined
by
legislation,
and
can
decide
for
themselves.
Articles About Staff Rostering
Staff Scheduling. This is one of the most
frustrating managerial tasks that has to
be done. It can be made very easy.
I am often asked the question, how do I start
a brand new staff schedule? It can be
daunting to have the task of creating a brand
new manning operation, budgeting for it, and
presenting it to management.
All of us would like to think that there is
a repeatable pattern of shifts that would
only have to be done once.
How can you change over to using the
computer, having done the staff roster
by hand for years?
Staffing costs are the major expenditure
of all businesses. We can tell you how to
include them in your business plan.
If you need to keep records, have the
computer generate them for you.
Why not use the computer to do any
calculations and presentations you have
to have.
Considering A Merger or Acquisition? Many
mergers are financial failures because the
people aspects have not been planned and
managed properly.
Holiday pay falls into 2 distinct
variants, Did you know that?
Many organizations have pay rates that
do not coincide with shift times.
Hotel Staff and Staffing A Hotel .
Housekeeping, reception, porters,
cleaning, room service, restaurant, bar,
the list of departments is long enough, but
each department has several grades of
staff.
Visual Rota gives you the opportunity to
cost out the labour element of running
your establishment to as exact a figure as
you like.
The EC Working Time Directive will have an
effect on all Organisations. The Elements of
the EC Working Time Directive That Will
Affect You
Frequently Asked Questions about
creating a staff schedule on computer.
Visual Rota compiles additional alecrmation
to be used by the operations/financial
manager to be linked into forecasting on the
employment of staff and budget decisions.
Resistance to change is inevitable people
will always question methods and
evaluate what they are being asked to do.
All organisations need a manpower plan and
the essential prerequisite for any manpower
planning is a statement of demand for the
products of the organisation.
Visual Rota enables you to perform 'What
If..' analyses, such as; �What if - we decide
on different hours per shift?
This article concentrates on one very
important aspect of quality, how staffing
levels are seen to affect the quality from
the recipients point of view.
Short staffing is when the tasks to be
completed on a shift are not completed
because there is not enough staff
available.
Productivity increases can leave your
organization over staffed, Visual Rota can
reduce your staffing, painlessly.
How to search the Internet
Organizations and Staff Scheduling The
Basics Behind Efficient Organizations
What is it that people want, when they
talk about staff records? It isn't what is
available on the market at the moment.
CDT produce and use a set of Care Plans to
look after patients and as documents to be
examined by Health Authority Inspectors.
SPECIAL
OFFERS
Aute exercitation
excepteur qui non ex
labore culpa nulla elit do
deserunt ullamco in.
Dolore occaecat
commodo, nisi tempor
non labore nisi nostrud
BOOK NOW!
Make your reservation:
0800 - 455 - 123456789
123 Portobello Road
England GB 98765
© T. H. E. HOTEL
YOUR CHEF
Your restaurant is a major revenue centre. The more staff you have the more revenue is generated.
YOUR WINE
A revenue centre. As long as you are not overstaffed, the more staff you have, the greater the revenue they generate
YOUR OFFERS
It’s great to have offers. You just have to make sure they make you money.
HOTEL STAFFING
Housekeeping, reception,
porters, cleaning, room
service, restaurant, bar, the
list of departments is long
enough, but each department
has several grades of staff.